Everything about ordering, delivery, storage and allergens — and how to reach us.
We're online-only — browse the menu, add to cart, then choose pickup or scheduled chilled delivery at checkout. Order any day; there's no fixed open/close window.
Chilled delivery across Sydney's Lower North Shore and nearby suburbs — Chatswood, Macquarie, Eastwood — with more areas to come. Enter your postcode at checkout to confirm we reach you; otherwise, pickup is available in Artarmon.
Delivery is $3.99 on orders under $40, and free over $40. Choose a delivery date and time window at checkout.
Keep refrigerated at 0–4°C and enjoy by the date on your jar (usually within 3 days). Some soups are best gently warmed, others chilled — each product page says which.
Every product lists its allergens. Our kitchen handles nuts, sesame, dairy, soy and egg, so we can't guarantee against traces — please reach out if you're unsure.
Yes — add a gift message at checkout, and members can set up a recurring 養生 tonic subscription in their account.
Common allergens are listed on every jar and product page — nuts, sesame, dairy, soy and egg, where present.
Everything is made in one kitchen that handles nuts, sesame, dairy, soy and egg. We take care, but can't guarantee against traces.
Made fresh in small batches, held at 0–4°C and delivered chilled. Please refrigerate as soon as it arrives.
Each jar is marked with a use-by date — enjoy within it for the best texture and flavour.
Prepared in accordance with NSW food-safety requirements. If you have a serious allergy, please contact us before ordering.