Free delivery over $40 · $3.99 under $40 · Delivery daily 1–7pm · Pickup after 2pm
The fine print

Policies

Delivery & Collection

送貨與自取

We offer scheduled chilled delivery across Sydney's Lower North Shore and nearby suburbs (Chatswood, Macquarie, Eastwood), with more areas to come; enter your postcode at checkout to confirm availability. Pickup is available in Artarmon.

Delivery is $3.99 on orders under $40 and free over $40. You choose a date and time window at checkout; we'll confirm by email.

Everything travels cold. Please refrigerate on arrival and enjoy by the use-by date on your jar.

Refunds & Cancellations

退款與取消

As everything is made fresh to order and perishable, we're unable to accept change-of-mind returns once an order is being prepared.

If something arrives damaged or isn't right, contact us within 24 hours with a photo and we'll make it right — a replacement or refund.

Orders can be changed or cancelled up to the cut-off shown at checkout for your chosen delivery date.

Privacy

私隱

We collect only what we need to fulfil your order — name, contact, delivery details and payment (processed securely by our payment provider). We don't sell your data.

With your consent we may email you offers and updates; you can unsubscribe anytime.

You can request a copy of, or deletion of, your personal information by emailing us.

Terms of Service

服務條款

By ordering from Jar & Spoon you agree to these terms. Prices and menu items may change, and specials are available while stocks last.

Descriptions are provided in good faith; allergen information is listed per product — if you have a serious allergy, please contact us before ordering.

These terms are governed by the laws of New South Wales, Australia.